After about 6 months of riding with the Tour Master Cruiser II Slant Saddlebags I found the right side bag dangling from the safety straps. The zipper on the yoke had broken (which was odd because the bag was empty). I called Tonker.com the company that I bought the bags from and they provided me a direct contact at Tour Master. A quick call to Tour Master and a replacement yoke was sent out. All of this was very hassle-free. Based on this customer service I continue to recommend Tour Master products and the Cruiser II saddlebags.
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